FAQs

  • How do ShockWatch impact indicators work and when do they activate?

    ShockWatch impact indicators are single-use devices that change colour from white to bright red when exposed to an impact beyond a desired threshold. These shock monitoring labels are perfect for New Zealand businesses shipping fragile goods across the country or internationally. The indicators are field-armable and tamper-proof, meaning they only monitor impacts that occur after they've been applied to your packages. Each shock indicator is calibrated to specific G-force levels based on your product's fragility and packaging weight. They've been protecting products for over 35 years with 100 million labels used worldwide, providing immediate visual confirmation when mishandling has occurred during transit or storage - essential for New Zealand's diverse shipping routes.

  • What's the difference between ShockWatch impact labels and ShockWatch 2 shock indicators for damage prevention?

    ShockWatch 2 impact indicators feature unique identifiers and barcodes to support traceability, making them ideal for high-value shipments where damage prevention and accountability are crucial. Both are tamperproof, single-use shock monitoring devices that turn bright red when impacts exceed set thresholds, but ShockWatch 2 offers enhanced tracking capabilities for supply chain management. Traditional ShockWatch impact labels provide cost-effective shipping protection for general freight needs, while ShockWatch 2 shock indicators are designed for situations requiring detailed documentation and traceability throughout the delivery chain - perfect for New Zealand exporters and importers.

  • Can ShockWatch shock monitoring systems be customised for different industries and fragile goods shipping?

    Yes, ShockWatch shock monitoring indicators can be tailored to your specific shipping protection needs. Selection depends on two key factors: shipment size and weight, with sensitivity levels adjusted accordingly. ShockWatch Clips are precision impact sensors that mount directly to your product and are customisable for manufacturing and shipping environments. We also offer companion products like alert tape and implementation guides to reinforce handling instructions for damage prevention. Whether you're shipping electronics, medical equipment, or industrial machinery across New Zealand or internationally, we can recommend the right shock monitoring solution and sensitivity level for your specific application and fragile goods protection requirements.

  • What makes Easy Cut safety knives safer than traditional box cutters for New Zealand workplaces?

    Easy Cut safety knives feature patented radius-blunt tip blades that significantly reduce the risk of injury and product damage compared to traditional box cutters. The radius-blunt tip design prevents the blade from penetrating too deeply into packages, protecting both users and contents. Easy Cut safety cutters also include multiple blade-depth settings, ergonomic handles that naturally extend and retract the blade, and automatic blade retraction systems on models like the Easy Cut 4000. These workplace safety features make Easy Cut the number one selling safety cutter in New Zealand, trusted by major grocery chains, merchandising companies, and warehouses across the country for reducing workplace accidents and product damage.

  • Which Easy Cut safety cutter model is best for retail, warehouse, and logistics operations?

    The Easy Cut 2000 is our most popular safety knife worldwide and ideal for retail and warehouse operations. It features a patented radius-blunt tip blade, three blade-depth settings, ergonomic handle, built-in tape splitter, and automatic edge guide deployment. For enhanced safety, the Easy Cut 4000 offers automatic blade retraction when the blade leaves the cutting surface, making it perfect for high-volume operations. The Easy Cut 6000 provides lightweight design with quick blade change capabilities, ideal for retail and shipping operations.

  • How long do Easy Cut safety knife blades last and are replacement blades available in New Zealand?

    Easy Cut replacement blades are manufactured with the highest quality steel and provide up to three times longer lasting use than standard box cutter blades. The patented radius blade tip design prevents chipping and offers superior cutting performance while maintaining safety. Replacement blades are readily available in New Zealand for all Easy Cut safety knife models, including Easy Cut 2000/4000 blades and Easy Cut 6000 blades. The long-life blade design reduces replacement frequency and maintenance costs, making Easy Cut safety cutters a cost-effective solution for New Zealand businesses focused on workplace safety and operational efficiency.

  • How do ColdMark and WarmMark temperature indicators work for New Zealand cold chain monitoring?

    ColdMark and WarmMark temperature indicators are single-use, visual temperature monitoring devices that provide immediate alerts when products are exposed to unacceptable temperatures during shipping and storage. ColdMark turns from clear to violet when temperatures drop below predetermined thresholds, helping New Zealand businesses identify cold chain breaches for frozen and chilled goods. WarmMark temperature indicators alert users when products are exposed to temperatures above safe levels, changing colour permanently when heat thresholds are exceeded. These temperature monitoring solutions are essential for New Zealand's food, pharmaceutical, and healthcare industries, providing cost-effective cold chain monitoring without the need for complex electronic systems or ongoing maintenance.

  • What temperature thresholds are available for cold chain monitoring in New Zealand?

    ColdMark cold temperature indicators are available in multiple temperature thresholds including -3°C, 0°C, 2°C, 5°C, and 10°C, making them suitable for monitoring frozen foods, fresh produce, pharmaceuticals, and medical supplies across New Zealand's cold chain. WarmMark heat indicators offer temperature thresholds from -18°C up to 37°C, including 0°C, 5°C, 8°C, 10°C, 20°C, 25°C, 30°C, and 37°C options. This wide range of temperature monitoring thresholds ensures New Zealand businesses can select the right indicator for their specific cold chain requirements, whether shipping temperature-sensitive vaccines, fresh seafood, dairy products, or pharmaceutical supplies across the country or internationally.

  • Are electronic temperature data loggers better than temperature indicators for New Zealand shipping?

    Both electronic temperature data loggers and temperature indicators serve different cold chain monitoring needs for New Zealand businesses. Electronic data loggers like the LOGIC 360 and SpotBot systems provide continuous temperature recording, real-time alerts, and detailed data analysis - ideal for high-value pharmaceutical shipments and long-distance transport. Temperature indicators like ColdMark and WarmMark offer cost-effective, single-use monitoring perfect for routine shipments where immediate visual confirmation of temperature excursions is needed. For New Zealand exporters and importers, electronic temperature monitors provide comprehensive cold chain documentation, while temperature indicators deliver affordable protection for everyday temperature-sensitive goods without requiring batteries, software, or technical expertise.

  • How do ShockLog impact data loggers differ from ShockWatch impact indicators for New Zealand shipping?

    ShockLog impact data loggers provide continuous monitoring and detailed recording of impact direction, amplitude, and duration, while ShockWatch impact indicators offer simple visual alerts when impacts exceed thresholds. ShockLog impact recorders measure and log comprehensive shock and vibration data during transit, storage, and operation, making them ideal for high-value shipments requiring detailed impact analysis. Unlike single-use impact indicators, ShockLog data loggers can monitor multiple impacts over extended periods and provide downloadable data reports for insurance claims and supply chain optimisation. For New Zealand businesses shipping sensitive equipment or investigating repeated damage issues, ShockLog impact data loggers offer the forensic-level data needed to identify exact mishandling events and locations.

  • What impact monitoring capabilities do SpotBot Cellular and ShockLog 298 data loggers offer?

    SpotBot Cellular delivers real-time tri-axial impact monitoring with cellular connectivity, providing cloud-based access to impact data from any web-based device. It monitors impacts up to 65G with 75-day battery life and includes GPS tracking to pinpoint exact locations where mishandling occurred. The SpotBot generates PDF reports with the top ten largest impacts and CSV files with detailed impact data. ShockLog 298 impact recorders can be configured to record multiple critical parameters including impact, vibration, temperature, humidity, pressure, tilt, and roll. Both impact data loggers are designed for New Zealand's diverse shipping conditions, offering comprehensive impact monitoring for high-value cargo, sensitive equipment, and machinery during transport and storage.

  • Which impact data logger is best for monitoring heavy machinery and equipment in New Zealand?

    For heavy machinery and equipment monitoring in New Zealand, the SpotBot Cellular is ideal for products between 45-27,000 kgs, offering impact monitoring up to 65G with real-time cellular connectivity. The ShockLog 298 impact recorder is perfect for monitoring shock, vibration, and environmental conditions experienced by any type of structure or equipment during operation, transit, or storage. Both impact data loggers detect seismic-level g-force and alert users when damage may have occurred, enabling prompt response to potential equipment damage. For New Zealand construction, mining, and industrial operations, these impact monitoring solutions provide essential data for equipment maintenance, warranty claims, and operational safety compliance.

  • How do AI cameras improve forklift safety in New Zealand warehouses and industrial facilities?

    Viewtech AI cameras use advanced artificial intelligence to detect pedestrians and cyclists in real-time, providing immediate visual and audible alerts to forklift operators when people enter the camera's field of view. These intelligent forklift safety systems offer over 99% detection reliability with minimal false alerts, even in dynamic warehouse environments. The AI pedestrian detection requires no wearable devices, automatically identifying human forms and helping prevent serious harm events in New Zealand workplaces. Available in rear view and side mount configurations, Viewtech AI cameras integrate seamlessly with 7" and 10" high-definition quad monitors, supporting multiple cameras connected to a single screen for complete situational awareness and enhanced forklift safety compliance with WorkSafe NZ guidelines.

  • What's the difference between Hit-Not Pedestrian Monitoring Systems and AI camera systems for machinery safety?

    Hit-Not Pedestrian Monitoring Systems use low-frequency magnetic fields to detect personnel wearing proximity devices, providing reliable detection even through metal structures and in challenging industrial environments. This technology was initially developed for underground mining and approved by MSHA in 2005, making it ideal for heavy machinery in construction, forestry, and agriculture. Viewtech AI camera systems use computer vision to automatically detect pedestrians without requiring wearable devices, offering real-time visual confirmation and recording capabilities through the FleetView system. While Hit-Not systems excel in harsh environments where magnetic field detection is superior, AI cameras provide visual verification and are perfect for warehouse operations where pedestrians may not consistently wear proximity devices.

  • Can machinery warning radar systems be integrated with existing New Zealand forklift and construction equipment?

    Yes, machinery warning radar systems can be integrated with most existing New Zealand forklift and construction equipment to detect obstacles and solid objects using radar technology. These systems trigger warnings to operators when obstacles are detected, improving safety in machinery operations across warehouses, construction sites, and industrial facilities. Radar warning systems work alongside other safety technologies like AI cameras and Hit-Not pedestrian monitoring to create comprehensive machinery safety solutions. ShockWatch New Zealand has over 30 years of experience in machinery safety systems and can provide custom configurations for forklifts, reach trucks, telehandlers, gantry cranes, and mobile cranes, ensuring seamless integration with your existing equipment and compliance with New Zealand workplace safety requirements.

  • What are Door Block child safety devices and how do they protect children in New Zealand homes and schools?

    Door Block child safety devices are designed to prevent trapped fingers in doors and are easy to install, making them perfect for all New Zealand families, schools, and kindergartens. These innovative safety solutions work by creating a buffer zone that prevents doors from closing completely, eliminating the risk of finger entrapment injuries that commonly occur in high-traffic areas. Door Blocks are particularly valuable in New Zealand educational environments where children are constantly moving between rooms and may not be aware of door-related hazards. The devices are engineered for quick installation without requiring tools or permanent modifications, making them ideal for rental properties, childcare facilities, and homes with young children. Unlike traditional door stops that only prevent doors from opening, Door Blocks specifically target the finger-pinching hazard while maintaining door functionality for normal use.

  • Why should New Zealand families and childcare facilities choose Shockwatch's child safety products over other safety solutions?

    Shockwatch New Zealand specialises in proven safety solutions backed by decades of experience in damage prevention and safety monitoring technology. As a privately owned New Zealand family business, Shockwatch represents some of the world's leading safety brands and understands the specific needs of New Zealand families and institutions. Our child safety products, including Barton Door Blockers, are designed for New Zealand conditions and comply with local safety standards while offering the reliability that comes from our extensive experience in safety monitoring across industries. The same attention to detail and quality that makes our industrial safety products trusted worldwide is applied to our child safety offerings. Additionally, as a local New Zealand company, we provide direct support, faster delivery times, and understand the unique requirements of Kiwi families, schools, and childcare facilities, ensuring you receive not just a product but a complete safety solution tailored to your specific needs.

  • What makes the HD Stowaway Folding Cart different from regular utility carts, and why is it perfect for New Zealand businesses?

    The HD Stowaway Folding Cart is specifically engineered to solve the dual challenge of heavy-duty material handling and space constraints that many New Zealand businesses face. This cart folds down in seconds, reducing its storage volume by up to 87%, making it ideal for cramped warehouses, delivery vans, and retail spaces where storage is at a premium. Unlike traditional utility carts that remain bulky when not in use, the Stowaway transforms from a robust 270kg capacity workhorse into a compact unit that can be stored flat against walls or in tight corners. The cart features four 5" grey non-marking swivel casters with two locking casters and center casters that allow for heavier loads, ensuring smooth navigation through tight spaces while protecting floors - crucial for New Zealand's diverse commercial environments from Auckland warehouses to Christchurch retail stores. The 1" safety rails around each shelf prevent items from sliding off during transport, making it safer and more reliable than standard flat carts.

  • Which industries in New Zealand benefit most from the Stowaway Folding Cart, and what capacity options are available?

    The Stowaway is perfect for warehouses, convenience stores, hospitality, healthcare, food service, delivery drivers, retail, and tradespeople, making it versatile across New Zealand's key industries. The cart comes in two sizes: Large with 270kg capacity and Small with 225kg capacity, allowing businesses to choose based on their specific load requirements. For New Zealand's thriving hospitality sector, the cart's non-marking wheels and easy-clean design make it perfect for hotels and restaurants, while delivery drivers benefit from its ability to fold flat in vehicle cargo areas. Healthcare facilities appreciate the hygienic wire shelving (with optional solid shelving available) and smooth maneuverability through hospital corridors. The heavy-duty 5" wheels provide rugged durability, essential for New Zealand's diverse terrain and weather conditions, while optional wall wheels offer extra protection against scuffs and damage in busy commercial environments. Whether you're a tradesperson needing portable tool transport or a retailer restocking shelves, the Stowaway's compact storage and industrial-strength performance make it an essential tool for improving efficiency while maximising valuable floor space.